Frequently Asked Questions
Why did my dishwasher arrive with a humid interior?
Every HAVA Countertop Dishwasher is tested and inspected before shipping. As such, it is normal that your dishwater might arrive with water residue inside. There is no need to worry about product quality. We'd suggest a quick wash before the first use if you find it is needed.
What are the external dimensions of the HAVA R01?
Length: 16.86 inches (42.8 cm)
Width: 16.75 inches (42.5 cm)
Height: 18.05 inches (45.8 cm)
The length is 29.13 inches (74 cm) with the door opened.
What are the internal dimensions of the HAVA R01?
Width: 13.39 inches (34 cm)
Height: 12.60 inches (32 cm)
Length: 13.78 inches (35 cm)
What is the maximum diameter of plates that can be put in the HAVA R01?
The HAVA R01 can hold plates of a maximum of 10.24 inches (26 cm) in diameter at a vertical angle or at most 11 inches (27.94 cm) plates at an inclined angle.
What is the capacity of the HAVA R01?
The HAVA R01 can hold 2 full place settings, which include 4 serving bowls, 4 cups, 4 small plates, 4 dinner plates, 7 spoons, 7 forks, and 7 knives. It is an ideal choice for families of 2 to 3.
What is the power of the HAVA R01 and what is the right voltage to use it?
The HAVA R01 is a 950 W dishwasher. It should be used at 220-240 V for the European model and 110-120 V for the American model.
How long is the power cable of the HAVA R01?
The HAVA R01 comes with a 55-inch (140 cm) power cable.
What materials is the HAVA R01 made of?
Casing: ABS plastic
Water tank: Polypropylene plastic
Door: ABS plastic and tempered glass
Interior: PPTD 20 plastic
Cutlery basket: Metal with Nylon casing
Dual sprays: Non-toxic high temperature-resistant Polypropylene plastic
Are the inlet hose and water drain hose provided?
Yes. Every HAVA R01 comes with a 61-inch (154 cm) inlet hose and a 61-inch (154 cm) drain hose. In addition to the hoses, you'll also find a fruit basket, a dish rack, a cutlery basket, and a pitcher in the package.
What is the model of the inlet hose connector?
The inlet hose connector is a standard 3/4" garden hose thread (GHT) connector. If it doesn't fit your faucet, we suggest buying a 3/4" GHT adaptor.
How does the HAVA R01 drain dirty water?
You can drain the HAVA R01 by connecting it with the drain hose provided and draining the water into the sink or a container such as a bucket.
How do I know when the tank is full?
The dishwasher makes a beeping sound six times when the water tank is full.
Can I keep the water faucet connected and open at all times, even when the dishwasher is not in use?
Yes, you can leave the faucet open and connected even when the dishwasher is off.
What is the hot water temperature of the HAVA R01?
The hot water temperature changes between 55°C and 75°C, depending on the cycle selected. Please read the Wash Cycle table for more details.
What do I do if the water does not drain?
This might be caused by clogging in the filters or the drainage hole on the back of the dishwasher. Try removing the filters and cleaning the drainage hole. If this doesn't work, try cleaning the entire machine.
How does the Dry Mode work? Can I use this mode by itself?
The Dry Mode provides an extra 60 minutes of hot air drying to the dishes. The Dry Mode can be used together with any wash cycle (except Fruit) and can also be turned on separately.
Can I manually cancel or stop the Dry Mode?
The Dry Mode will be automatically activated after each wash cycle completes (except Fruit). To exit the mode, press the power button for 3 seconds or longer. This will turn off the machine.
Do I need to add hot water to the dishwasher?
No. All you need to do is turn the machine on and choose a cycle. Depending on the washing mode, the water will be heated automatically. Details can be found in the user manual under Wash Cycle.
What is the power consumption of the HAVA R01?
HAVA R01 has class F energy efficiency and consumes 0.4 kWh of electricity in Normal mode.
What is the water consumption of the HAVA R01?
The HAVA Countertop Dishwasher only consumes 5 L of water per cycle. This is roughly 75% less water than dishwashing by hand.
